Currently
Now
Currently leading
At Sharjah Digital Department I lead a 15-person team, an AED 5M+ portfolio and 5+ external vendors. The portfolio has 9 strategic initiatives, run through 13 delivery projects, covering AI, integration, cybersecurity, quality, document trust and international positioning.
What is on my desk right now:
- Digital Sharjah Assistant - I’m Technical Manager of the government super-app’s multi-agent AI assistant, live on web, iOS and Android in Arabic and English. Current work: transactional skills (traffic fines and smart parking), a quality and stabilisation program across 4 delivery streams, and AI-to-human handover to the government contact centre.
- Next-generation agentic orchestration - I authored the business case for turning the assistant into a government-wide AI layer, with MCP-based service onboarding and an AI governance framework. It targets 30+ services from 5+ entities, grounded in 85+ knowledge sources.
- Sovereign AI-assisted engineering - self-hosted open-weight coding LLMs on government-controlled cloud GPU, so source code never leaves the organisation, with governance aligned with UAE Information Assurance data classification.
- Integration modernisation - migrating legacy service-bus integrations to an enterprise API management platform. 30+ integrations have been rebuilt across 13+ government and partner entities, targeting zero critical outages at cutover.
- Government entity onboarding - the Nabni platform is delivered, with 11 further services in progress.
- Information Assurance maturity - an 8-workstream program targeting 75%+ of the UAE Information Assurance framework’s 134 controls at “Managed” maturity within 12-18 months.
- Platform modernisation - a program with a global consultancy. Its first 2 milestones, fit-gap analysis and project plan, are delivered.
The common thread: less time on demos and more time on the day-to-day running that decides whether AI in government is worth keeping in production.
I joined Sharjah Digital Department in January 2026. Before that I spent three years at RTA Dubai (Jan 2023 – Dec 2025) leading RAG, multi-agent, and AI governance work for the 2030 Smart Mobility programme - most of the practical lessons I’m bringing into the current role come from there.
Currently writing
Two essays in active drafts:
- A field guide to multi-agent integration patterns in regulated environments - what works, what doesn’t, and where MCP fits.
- An honest look at what 40% of cancelled agentic AI projects actually have in common, drawing on Gartner’s 2025 forecast and on what I see in practice.
The first essay published on the site is “Multi-Agent AI in Government Isn’t a Chatbot Problem.” Start there if you’re new.
Currently learning
- Agno, LangGraph, and CrewAI - comparing how each handles agent orchestration, state management, and tool use under realistic governance constraints.
- Local LLM tooling at scale - what it takes to run Ollama and Llama-family models in production for retrieval-grounded answers in data-residency-sensitive environments.
- Evaluation patterns for agent systems - how to measure quality on multi-step agent flows beyond single-turn benchmarks. The literature is thin; the practice is thinner.
Currently reading
- Designing Data-Intensive Applications - Martin Kleppmann (re-reading the chapter on consistency models because it never stops being relevant).
- Build - Tony Fadell.
- PMI’s Pulse of the Profession - for the institutional view on AI adoption in project management.
- The Anthropic Model Context Protocol spec, repeatedly.
Not working on
- Cryptocurrency or blockchain anything.
- Side projects that aren’t connected to my actual delivery work.
- Open-source contributions for the next 6 months - the day job is full.
Travel
I’m based in the UAE and not planning travel. Open to visits in Dubai, Sharjah, and Abu Dhabi if you’re in the region.
Last updated October 2026. The next refresh will be when something meaningful shifts in the program or the writing focus.